Please refer to the frequently asked questions below.  If you cannot find the answer to your question below then please visit our contact page, and send us your question.

For software technical questions please visit our support page.

All of our software products are available for download and demonstration use to enable the user to evaluate them before paying for a registration. In cases where the customer has paid in error before using the software we will be happy to give a refund.

We hope that you will be satisfied with our software, and the upgrades that support it. To help us provide and maintain a high standard of product, we would be very grateful to learn why the software was not satisfactory.

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When online, Learn Thai V3.0 checks whether the latest version is installed. Clicking on the 'Update' tab will display the current status, and provide a link to the latest download if required.

Users of our earlier software products (Learn Thai 2 and the English Thai Audio Dictionary and Phrasebook+ software) may commence a free trial of the new software, and will be eligible for a discounted registration fee, depending on their registration status.

For information on the products that are available please refer to the software page.

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Our earlier Learn Thai software products were developed for Windows 98 and Windows XP. It has since become necessary to develop a new software version due to the new Windows Vista operating environment. In addition, the Learn Thai V3.0 program overcomes compatibilty issues with the Windows Vista version of the Windows Media Player ActiveX control, which limited the audio output of the earlier Learn Thai software products when installed on a Vista platform.

Learn Thai V3.0 has been developed for the Microsoft .NET Framework version 2 and later, which covers the latest Windows platforms.

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Currently not.

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All of the Learn Thai software products are now only available as a download.

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PayPal is a well trusted and secure online payment process, accepting major credit/debit cards.

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We have a personal translation service, where a member of our translation staff will translate for you.

We also have a web based translation tool that allows you to send translated messages by email.

Please take a look at Thai Message.

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Please click here for further instructions.

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Windows operating systems allow you to add a Thai keyboard as an input device from the Control Panel, Regional and Language Settings option.

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Just send us a message and we will send you a reminder of your registration codes.

The software can be downloaded from our website - refer to the software page.

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Yes. Learn Thai V3.0 is compatible with Windows systems that have the .NET framework version 2.0 and later installed.

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